VOA Holdings Corp. is dedicated to protecting your personal privacy. This Privacy Policy has been created to help you make informed decisions about the use of VOA websites and services and explains how VOA Holdings Corp. collects, uses, and discloses information about you when you visit our websites and sign up for our services. Please read the text below carefully. You should not access VOA sites or use our services until you have carefully read this Privacy Policy and agree to the terms and conditions described therein.

1. Types of information we collect and when we collect

When you register on our website, place an order, sign up for a newsletter, fill out a form, or enter information on our website, we may collect the following information from you:

• your name;
• email address;
• mailing address;
• phone number; and
• credit card information.

If you choose to purchase products or services through our sites, VOA Holdings Corp. may also request your credit or debit card number and accompanying information.

2. How we use your information?

We may use the information we collect in the following ways:

• To personalize and improve your experience with VOA Holdings Corp. websites and services, and to allow us to provide the type of content and product offers you are most interested in;
• To improve our website in order to better serve you;
• To ensure the proper technical functioning of VOA Holdings Corp. websites and services;
• To develop new services and analyze the use of services, including, among others, your interaction with VOA and other applications;
• To enable us to better serve you in responding to your customer service requests;
• To administer a contest, promotion, survey, or other site feature;
• To process your transactions; and/or
• To enforce this Privacy Policy and our Terms and Conditions, including protecting the rights or property of VOA Holdings Corp..

3. How we protect your information?

Your personal information is stored on secure networks and is only accessible by a limited number of people who have special access rights to these systems, and are required to keep the information confidential.

In addition, all sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed by a gateway provider and are not stored or processed on our servers.

We implement a variety of security measures when a user places an order and/or enters, submits, or accesses their information, because we are committed to maintaining the security of your personal information.

As it is impossible to guarantee the security of user information at all times (due to third parties who may penetrate existing security systems), we recommend that you create unique and strong passwords, when applicable, to limit access to the system.

4. Cookies

Cookies are small text files that reside on your computer, mobile phone, or other device, which a website or its service provider transfers to your device's memory through your web browser (if you allow) and that enables the website's or service provider's systems to recognize your browser and capture and remember certain information. You can also delete existing cookie storages from your browser's history. Cookies do not tell us your personal information unless you choose to provide such information through forms contained on our website.

We use cookies to:

• Understand and save user preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
• We may also allow certain business partners to place or recognize cookies for the above purposes.

If you are not comfortable with cookies, you can disable them on your computer. Disabling cookies may affect user functionality.

5. Third-party links and disclosure

VOA Holdings Corp. websites may contain links to third-party websites. These third-party sites have separate and independent privacy policies. You understand, acknowledge, and agree that the independent privacy policies of third-party sites govern the use of your personal information. You also understand, acknowledge, and agree that, therefore, we have no responsibility or liability for the content and activities of these linked sites. You click on a link to a third-party site at your own risk. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

We may disclose your information when we believe disclosure of such information is appropriate to comply with mandatory applicable law, combat fraud, enforce our site's policies, or protect our or others' rights, property, or safety. Additionally, we may release your information if you explicitly opt for such sharing.

Visitor information may be provided to third parties for marketing, advertising, or other uses, at all times.

6. Opting out of marketing communications

VOA Holdings Corp. may periodically send messages via email, phone, or traditional postal mail about products and services we believe may be of interest to you. If you are in a jurisdiction that requires optional consent to receive electronic marketing messages, we will only send such messages if you opt to receive them.

You can opt out of receiving marketing messages by:

• following the "unsubscribe" instructions located near the bottom of any email received; or
• contacting us through our website.

Some companies must respond to customer requests inquiring about business practices related to the disclosure of personal information to third parties for direct third-party marketing purposes. Alternatively, these companies must institute a policy not to disclose customer personal information to third parties for direct third-party marketing purposes if the customer has opted out of such information sharing. If you wish to opt out of sharing your personal information with third parties for direct third-party marketing purposes, please contact us at voaline@voaline.com.

7. Use of Mobile Device Information

The use of mobile device information is done in accordance with best practices and applicable laws, always with user authorization and always for the purpose of the application in use by the user.

8. Your preferences

You should take care to use VOA Holdings Corp. websites and services in a manner that makes you feel comfortable, and you should regularly manage your account settings accordingly. The sites, including, among others, the VOA site, involve "Customer Data," which may provide private information to VOA Holdings Corp. (i.e., photographic images, GPS coordinates, etc.). You can choose to make such "Customer Data" private and restricted from the view of other service users by contacting voaline@voaline.com.

9. Accessing and updating your information

You are free to access and change some of the personal information we hold about you through your settings. You may ask us to delete personal information that is inaccurate, incomplete, or irrelevant, or that is being processed in a way that violates or infringes any applicable law or legal requirements. We may choose to retain personal information with your comment or correction in our records, rather than delete such information. Your right to review, modify, update, correct, or delete your personal information may be limited, subject to the laws of your jurisdiction: (1) if your requests are abusive or excessively excessive; (2) where the rights or safety of another person would be invaded or violated; (3) if the information or material requested relates to existing or potential legal proceedings between you and us; or (4) if providing access to you would harm or otherwise interfere with negotiations between us or an investigation of possible illegal activity. Additionally, your right to review, modify, update, correct, or delete your personal information is subject to our record retention policies and applicable law, including, without limitation, any statutory retention requirements. To learn more about your personal information stored by us, please email voaline@voaline.com. We will respond within a reasonable time after verifying your identity.

10. Retaining your personal information

VOA Holdings Corp. will retain your personal information as long as you have an active account with us and subsequently as necessary for purposes not prohibited by applicable law. After it is no longer necessary, we will either delete your personal information or de-identify it so that it becomes anonymous and is no longer attributable to you.

11. Special note to parents about privacy

This website is not directed at children, and we do not encourage children to participate by providing personally identifiable information. If we become aware that we have collected personal information from a child under the age of 18, we will delete this information as soon as possible. If you believe we may have any information from a child under the age of 18, please contact us at voaline@voaline.com. We strongly recommend that children under the age of 18 use our services only with the approval and supervision of their parents or legal guardians.

12. Changes to this privacy policy

VOA Holdings Corp. reserves the right to make corrections, alterations, or changes to this Privacy Policy at any time. Notice will be posted on our homepage for 30 days whenever this Privacy Policy is materially changed, and the date of the last update will be indicated at the bottom of the Privacy Statement. If you do not decline the changes in writing within that notice period, this will mean that you have consented to the Privacy Policy as amended, including with regard to personal information provided to us before the changes to the Privacy Policy. We encourage you to check our site frequently to see the current Privacy Policy in effect and any changes that may have been made to previous versions of the Privacy Policy.

13. Contacting us

If you have any questions regarding this privacy policy, you may contact us at voaline@voaline.com.